Keane deploys Enlighta as strategic platform for productivity insight

KEANE TRANSFORMS OUTSOURCING GOVERNANCE THROUGH PRODUCTIVITY INSIGHT(tm)

Keane automates best practices and provides transparent, real-time performance management for complex outsourcing engagements

Boston, January 25, 2006 --Keane, Inc. (NYSE:KEA), a leading business process and information technology (IT) services firm, today announced the successful roll-out of Productivity Insight, its state-of-the-art outsourcing governance and performance management platform on 14 of its applications outsourcing engagements. Productivity Insight combines Keane’s best practices, workflow automation, real-time metrics capture and powerful reporting capabilities. It provides Keane and its clients with unprecedented insight and control of engagement performance while driving breakthrough improvements in productivity and quality of delivery.

"By providing full visibility into engagement performance, Productivity Insight demonstrates our commitment to be accountable for our results," said Brian Keane, president and CEO of Keane. As our strategic platform for complex outsourcing engagements, Productivity Insight provides tangible access to Keane’s best practices, allowing us to enforce rigorous management disciplines, ensure consistency across engagements and global delivery teams, and drive continuous process improvement efforts."

Powered by Enlighta’s technology, Productivity Insight is a highly flexible workflow and reporting platform that delivers Keane’s best practice methodologies and metrics, and automates many aspects of engagement execution, tracking and service level management.

"We are delighted that Keane selected Enlighta as the platform for Productivity Insight after a very thorough evaluation," said Nipun Sehgal, CEO of Enlighta. "Enlighta’s technology is uniquely architected as a customizable governance solution that empowers service organizations with real-time insight, automation and compliance monitoring across a diverse portfolio of outsourced IT and business services."

When implemented on an outsourcing engagement, Productivity Insight enables clients to continually measure Keane’s value-add and obtain the greatest business value from IT investments. This innovative IT governance tool standardizes workflows, metrics and terminology, establishes solid controls and measurements. In addition, it provides key information that drives strategic and tactical business decisions, enabling clients to allocate work assignments across distributed organizational units and sourcing alternatives, prioritize projects, and respond to industry shifts. Through dashboards, alerts and reports, it enables clients, project executives and team members to track work and evaluate performance.

"Productivity Insight provides me with better visibility and control over my engagement’s day-to-day operational activities and performance," said David Bingenheimer, Keane Engagement Manager, Manufacturing Industry Practice. "My engagement team uses live, real-time data provided by Productivity Insight’s dashboards to identify trends and hotspots and drive operational improvements. Prior to Productivity Insight, this kind of detailed information was difficult if not impossible to get. This platform gives the entire team a deeper understanding of all facets of our processes and work queues and positions us to be more proactive and innovative in delivering significant business benefits to our clients."

Keane supports Productivity Insight globally with a dedicated support team in Gurgaon, India, a hosting center in Irvine, Calif. and implementations at its Advanced Development Centers (ADCs) in Canada and India. Roll-out to current outsourcing engagements is continuing and is expected to be complete in 2006.

About Keane
In business since 1965, Keane, Inc. (NYSE: KEA) is a leading business process and IT services firm. Keane delivers Application and Business Process Services to help clients transform their business and IT operations to achieve demonstrable, measurable, and sustainable business benefit. As a trusted advisor and partner for its clients, Keane solves real business issues through the development and implementation of cost-effective, change-oriented, industry-specific solutions. Specifically, Keane delivers highly synergistic Application and Business Process Services, including Application Outsourcing, Application Development and Integration, Strategic Staffing, and Testing, as well as Business Process Improvement and Business Process Outsourcing. Keane believes that business and IT improvements are best realized by streamlining and optimizing business and IT processes, implementing rigorous management disciplines, and fostering a culture of accountability through meaningful performance metrics. Keane, based in Boston, Mass., delivers its services through an integrated network of regional offices in the United States, Australia, Canada, India, and the United Kingdom, and via SEI CMMI Level 5 evaluated Advanced Development Centers (ADCs) in Canada and India. Information on Keane is available on the Internet at www.keane.com.

About Enlighta Inc., Enlighta is a leading provider of Outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to manage and govern their outsourced or offshore services in real-time, reducing the risk of failure of such operations. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery and staffing processes. For more information, please visit www.enlighta.com