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Customers Case Studies F500 global Company – IT Organization IT Organization grappling with Change Management / SOX Compliance across Global Services Providers
Customers Case Studies F500 global Company – IT Organization IT Organization grappling with Change Management / SOX Compliance across Global Services ProvidersF500 global Company – IT Organization IT Organization grappling with Change Management / SOX Compliance across Global Services Providers
- Details
- Category: Sample Data-Articles
- Published on Wednesday, 11 January 2012 16:42
- Written by Super User
- Hits: 152
The private equity group at a global financial services firm – with legacy and web-applications developed and maintained across multiple sites, leveraging multiple global services providers.
One of the primary challenges facing the Company is to manage the continuous request for application change – often with competing priorities, conflicting business needs, and insufficient resources – in the midst of an unprecedented pace of SAP and web-applications project roll-outs.
- There is a need for a solution that:
- Connects the business community and the application support team on a single platform
- Automates the submission of service requests, and initial effort estimation
- Automates business steering committee approvals & prioritization
- Captures progress in the development progress, and automates internal and user acceptance testing & approval
- Enables outsourced services providers to be governed via executive dashboards and vendor scorecards
- Enables outsourced services providers to be governed via executive dashboards and vendor scorecards
Enlighta delivers on the above mandate – with accountability, SOX compliance, and value addition to every stakeholder; with management insight, service level measurement, and governance.
Testimonials
Enlighta has proven to be a powerful solution for enabling efficient outsourcing governance. The support provided both during and since implementation has been outstanding.