The private equity group at a global financial services firm – with legacy and web-applications developed and maintained across multiple sites, leveraging multiple global services providers.One of the primary challenges facing the Company is to manage the continuous request for application change – often with competing priorities, conflicting business needs, and insufficient resources – in the midst of an unprecedented pace of SAP and web-applications project roll-outs.

There is a need for a solution that:

• Connects the business community and the application support team on a single platform
• Automates the submission of service requests, and initial effort estimation
• Automates business steering committee approvals & prioritization
• Captures progress in the development progress, and automates internal and user acceptance testing & approval
• Enables outsourced services providers to be governed via executive dashboards and vendor scorecards
• Captures change-packet approvals, regression testing, and deployment

Enlighta delivers on the above mandate – with accountability, SOX compliance, and value addition to every stakeholder; with management insight, service level measurement, and governance.

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