Tuesday, 09 February 2010 22:28
Enlighta's Suite Leveraged by Infosys to Offer "On-Demand" Managed IT Services to Clients SAN RAMON, CA--(Marketwire - February 10, 2010) - Enlighta, Inc., a pioneer of on demand solutions for outsourcing governance and IT Infrastructure Library (ITIL) services delivery, announced the licensing and deployment of Enlighta's solutions by Infosys Technologies (NASDAQ: INFY) to provide an integrated "on demand" ITIL v3 based suite to enterprise clients for managed services delivery. The suite includes support for a services-desk, incident, problem and change management, configuration database (CMDB), and support for real-time insight into performance and compliance across client engagements. "We are a recognized leader in enterprise services, and our deployment of Enlighta's Deliver suite is a important core component of our next-generation ITIL based managed services delivery model," said Chandrasekhar Kakal, Senior Vice President, Infosys Technologies. He added, "In addition to the performance insight and governance we get across client engagements and service lines, we have been impressed with the high degree of adaptability of the Enlighta suite that enables us to integrate the solution with existing client tools and systems." "Infosys Technologies is world renowned for superior IT services delivery, and we are delighted to be selected by Infosys as a key component of their cloud-based initiative for managed services delivery," said Nipun Sehgal, CEO of Enlighta. He added, "Leveraging Enlighta's ITIL suite, Infosys can rapidly on-board client engagements, offering a scalable and adaptable on-demand IT services delivery model to client enterprises to consolidate IT processes and legacy systems. In addition to the full end-to-end services delivery automation, the solution empowers executives with drill-down insight into services delivery performance and reporting of compliance to service levels." About Infosys Technologies Ltd.
Infosys (NASDAQ: INFY) defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. These solutions focus on providing strategic differentiation and operational superiority to clients. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. Infosys has over 109,000 employees in over 50 offices worldwide. Infosys is part of the NASDAQ-100 Index and The Global Dow. For more information, visit www.infosys.com. Infosys Safe Harbor
Statements in connection with this release may include forward-looking statements within the meaning of US Securities laws intended to qualify for the "safe harbor" under the Private Securities Litigation Reform Act. These forward-looking statements are subject to risks and uncertainties including those described in our SEC filings available at www.sec.gov. Opens in new window including our Annual Report on Form 20-F for the year ended March 31, 2009, and our other recent filings, and actual results may differ materially from those projected by forward-looking statements. We may make additional written and oral forward-looking statements but do not undertake, and disclaim any obligation, to update them. About Enlighta Inc.
Enlighta is a leading provider of on-demand ITIL delivery and Outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to manage and govern their outsourced or offshore services, reducing the risk of failure of such operations. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery processes. For more information, please visit www.enlighta.com.
Monday, 16 November 2009 21:37
Avago Technologies Selects Enlighta’s IT Management Solution for its Cloud Computing Platform SAN RAMON, November 17, 2009 -- Enlighta, Inc., a pioneer of on demand solutions for outsourcing governance and IT Infrastructure Library (ITIL) services delivery, has announced that Avago Technologies (Nasdaq: AVGO) has migrated to Enlighta’s ITIL Suite across its extended enterprise. Enlighta’s ITIL solution provides companies with an integrated IT delivery suite that includes a services-desk; incident, problem and change management; a configuration database (CMDB); operations communication; and collaborative knowledge management, as well as support for multi-vendor governance across global services providers. In addition, the ITIL solution from Enlighta provides executive-level dashboards and vendor scorecards that empower Avago Technologies management with effective decision support for global services delivery. Unlike traditional IT management tools, Enlighta’s ITIL solution provides senior executives drill-down insight into performance, compliance, quality, satisfaction and cost of services across business units, global suppliers and service lines to drive strategic and tactical decisions. "We have a clear mandate to reduce the cost of global IT delivery without compromising service delivery. Enlighta’s ITIL suite is a key component of this initiative to enable adoption of a multi-vendor global delivery and governance model across our portfolio of IT services, “ said Bob Rudy, CIO, Avago Technologies. “Enlighta’s cloud based solution has enabled us to rapidly automate our delivery processes using ITIL as a best-practices process framework, making it easier to retire legacy IT tools, as well as add and change external service providers.” Andy Nallappan, director of Enterprise Infrastructure, Avago Technologies added "We are delighted at the pace at which we could roll out the Enlighta suite in production leveraging their On-Demand deployment model and are impressed with the performance and high degree of adaptability of the Enlighta solution. In our evaluation of other leading IT tools, we did not come across any tools vendors that could provide the same breadth and depth of solution capabilities while having a total cost of ownership that was within our target budget. We are glad to have deployed Enlighta as a strategic component of our IT delivery roadmap.” Using Enlighta’s ITIL Suite - Enlighta Deliver, end users can request services from IT and submit incidents. Service delivery managers can make effective decisions on prioritization and assignment of work, while getting insight into the productivity and performance of teams and individuals. Additionally, service delivery staff can track and resolve incidents, provision requested services, and notify stakeholders of IT system changes and outages. Moreover, Enlighta’s ITIL Suite will allow business managers to submit and approve change requests. Delivery managers will be able to track compliance to operational, as well as end-to-end service levels and perform root-cause analysis. “We are delighted to have been selected by Avago Technologies and are committed to their success. For enterprises unhappy with the thousands of dollars spent annually on licensing, maintenance and support of disparate legacy IT management tools and grapple with inadequate tools support for governance of global services delivery, Enlighta provides a cost-effective and on demand ITIL service delivery solution that empowers them to integrate and govern global services suppliers," said Nipun Sehgal, CEO of Enlighta. About Avago Technologies Avago Technologies is a leading supplier of analog interface components for communications, industrial and consumer applications. Information about Avago is available on the Web at www.avagotech.com. About Enlighta Inc Enlighta is a leading provider of ITIL delivery and Outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to manage and govern their outsourced or offshore services in real-time, reducing the risk of failure of such operations. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery and staffing processes. For more information, please visit www.enlighta.com Enlighta, Enlighta Inc are the trademarks of Enlighta Inc. All other trademarks are the property of their respective owners. ###
Tuesday, 05 May 2009 12:06
On invitation by IAOP, Enlighta joins the IAOP Tools and Technology Innovation Chapter as an Executive Advisory Committee Member to drive standards and growth of the emerging outsourcing management tools market San Ramon, May, 2009 -- Enlighta, Inc., a leading provider of software for outsourcing governance and ITIL enabled services delivery, announced it had joined the International Association of Outsourcing Professionals’™ (IAOP™) Tools and Technology Innovation Chapter to foster awareness, growth and standards for tools to improve outsourcing results. Dr. Beena George, Chair of the Executive Advisory Committee, IAOP Tools and Technology Innovation Chapter, added "The IAOP tools chapter is a forum for buyers, providers, advisors and tools providers to come together to share requirements, knowledge and experience in the use of tools and advanced technologies to improve outsourcing outcomes. We have a strong chapter leadership team involving leaders in the industry and we’re proud to have Enlighta join this elite group of organizations. Enlighta, as an Executive Advisory Committee member, represents the tools community, and has a lot to offer to our constituents. We are delighted to have Nipun Sehgal join as an Executive Advisory Member. ” Matt Shocklee, Chair of the Executive Advisory Committee, IAOP Tools and Technology Innovation Chapter, added, "We are seeing a rapidly growing interest and awareness in the IAOP community of the need and usefulness of using tools to improve outsourcing results. We look to Enlighta to offer guidance and best practices in this emerging and exciting space, and are glad to have Enlighta join as a member of the Executive Advisory Committee.” "IAOP is a world leading association, where buyers, providers and advisors come together to learn from each other and foster best-practices,“ said Nipun Sehgal, President & CEO, Enlighta. He added “We are pleased to join with the IAOP Tools and Technology Innovation Chapter, and expect to learn from buyers and providers, and share our experience in enabling effective outsourcing management with the use of innovative tools and technologies.” About IAOP The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With 40,000 customer, advisor and provider members worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn, more visit www.outsourcingprofessional.org. About Enlighta Inc., Enlighta is a leading provider of ITIL delivery and Outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to manage and govern their outsourced or offshore services in real-time, reducing the risk of failure of such operations. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery and staffing processes. For more information, please visit www.enlighta.com.
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