Fremont, March 27th, 2007 -- Enlighta, Inc., a leading provider of outsourcing governance solutions, today announced the licensing and deployment of Enlighta’s Deliver suite, its state-of-the-art outsourcing governance and services automation platform, by the Enterprise Solutions Group of Wipro Technologies, a leading global services provider with over 50,000 employees world-wide.
"After a thorough evaluation of solutions in the market, Enlighta was selected as one of the next generation, start of the art solutions for serving our customers in Manufacturing Industry, in the Managed services space. Enlighta augments our capability to automate and streamline the work flow for the tasks involved in providing Managed services and provides a real-time, multi-level visibility into performance, productivity and service level compliance across various engagements. We envisage Enlighta to help us in automating the Best practices and in enabling our managers and clients with performance insights and decision support through multi-level dashboards and scorecards" said Suresh Bala, Vice President, Manufacturing Solutions Group, Wipro Technologies.
Enlighta Deliver is a highly flexible workflow and reporting platform that supports best-practice methodologies and metrics, and automates many aspects of engagement execution, tracking and service level management. "We are delighted that the Enterprise Solutions Group of Wipro Technologies has selected Enlighta Deliver as the platform for global services delivery," said Nipun Sehgal, CEO of Enlighta. "Enlighta Deliver is uniquely architected to support governance and automation of IT and BPO services in a single integrated platform, and has the dynamic configurability and scalability required to support Wipro’s current and future global services delivery needs."
Using Enlighta Deliver, delivery managers are able to make effective decisions on prioritization and assignment of work, while getting insight into the productivity of teams and individuals, performance of services delivery and support for root-cause analysis that enables delivery of services compliant to target SLAs. In addition, it provides key performance, compliance, quality and productivity information to senior executives that drives strategic and tactical business decisions across the delivery organization across distributed organizational units.
