- Details
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Category: Sample Data-Articles
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Published on Tuesday, 10 January 2012 08:08
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Written by Super User
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Hits: 93

Capabilities
holistic third party governance & analytics
- Cross service-tower - ADM, IT Services, Technology, BPO Suppliers
- Robust analytics, Reporting, Dashboards, Scorecards, Metrics, Automation
- Best practice process templates, metrics, scorecards & dashboards
Solution Platform
Rapid Deployment & Highly adaptable
- Rapid implementation- 4-10 weeks; Analysts configure metrics, reports, SLAs, etc.
- Easily integrates with suppliers & internal data sources(excel, web-services, batch files)
- Meta-data based architecture and on-the-fly configuration of rules, processes, metrics,reports
Within 6-9 months of deployment
Rapid Deployment
- Subscription starts from $3k per month
- Leverage offshore for implementation and support services
- SaaS deployment - no hardware or internal IT chargeback for upgrades & On-Premise option
Only on world-class governance & ITIL solutions
Focus
- Not an advisory firm-no conflict of interest-no alternate agenda
- Focus on best-of-breed software and long term client relationships
- Strong roadmap for product extensions-iPad, mobile, configurable portal, forecasting
For Managed Services Delivery/Governance
Proven
- Leading providers and enterprises using solutions for multiple years
- Private labeled and bundled
- In-production deployments for 1000s of users(uptime SLAs)
- Extended Enterprise Services Delivery & Governance of Outsourced & Shared Services
- ITIL Services, App-Dev & Support, Back-office Business Services
- Start realizing value and reducing risk in 6-12 weeks
- Solid roadmap for phased ongoing Governance transformation
- Software-as-a-Service
- Predefined Templates for Typical Governance Processes and Metrics
- Flexible Configuration by business analysts
- Business Analysts can do on-the-fly UI-based configuration of Client processes e.g. Workflow, Metrics, SLAs etc. without writing any code
- Scalability for 1000s of Metrics and SLAs
- Low Total Cost of Ownership and Ongoing Support
- Periodic Updates of Capabilities at no Additional Cost
- Hosted in State-of-Art Data-Centers across Regions
- Enterprise-level End-to-End SLA