CIO and IT Sourcing Groups and Delivery Managers in global 2000 companies using multiple global services providers for IT Infrastructure, Applications, and Telecom services delivery.
Sourcing Office, PMO, and Business Managers in F500 companies that need to manage and govern outsourced call-centers claims processing, F&A services, and other outsourced services.
Quality, Delivery, and Relationship Managers in global ITO and BPO service providers managing teams across multiple delivery sites for client engagements.