Government organizations are the biggest outsourcers in the world. Enlighta enables federal and state agencies to drive business value from their strategic supplier engagements via enhanced performance monitoring & reporting and client-supplier collaboration as well as a reduction in value leakage due to invoice errors, gaps in tool support for processes, and lack of management insight into issues & compliance gaps.
Undoubtedly there is greater scrutiny by oversight boards and compliance organizations on how suppliers are selected and how they perform. Also, with a greater focus on digital services, there has been a growth in the use of third parties to address consumer demand for more choices in engaging with government entities, drive innovation, and at the same time lower cost of service.
Effective governance of third-party relationships including monitoring of contract compliance and performance management is required by mandate such as by the Office of Comptroller of Currency (OCC) for regulatory oversight.
Vendor Management groups have a lot going on and are typically small groups with limited bandwidth; a key challenge is to empower these groups with a robust platform without needing a lot of their time.
Enlighta’s platform uniquely addresses the requirements of Government organizations.
Unlike point solutions, Enlighta addresses all facets of effective Supplier Governance including performance management, contract compliance, third-party risk monitoring, compliance attestation, and more. Enlighta integrates with leading GRC and Contract Management tools.
Effective vendor governance includes active participation by Executives, Vendor Managers, Business stakeholders, Contract Managers, Finance groups, Auditors, etc. The ability to support the different needs of these stakeholder groups to drive adoption is critical.
Out of box collaborative processes help prevent operational issues from impacting relationships and lower the cost of services delivery and governance.