When faced with data from multiple sources as well as help-desk, service-desk, project tracking, quality management, monitoring tools, financial systems and more – it is difficult for executives and managers to have meaningful insight into performance across multiple dimensions. If the volume of data is large (as is for most enterprises), the challenge is compounded, as unlike most BI solutions, the need is for real-time visibility.
Enlighta makes it simple for users to define executive-level, operational and financial metrics using intuitive wizards. Metrics can be multi-level and derived from other base metrics, and support aggregation across multiple dimensions (business unit, region, supplier, category, etc.) and across time (annual, quarterly, monthly, etc.).
Alternatively, the client can choose to deploy Enlighta solutions internally in client data-centers. When deployed internally, Enlighta hosting personnel provide services to client IT personnel for release update