Resources
Upcoming Webinar : Effective Supplier Governance – An Imperative Now
Friday, June 5, 2020

While SLAs are crucial to measure service quality, they aren’t enough to capture the full scope of contractual obligations.

Vendor lifecycle management is about more than just managing contracts or keeping track of suppliers. It’s about creating a structured process that aligns vendor activities with the organization’s broader goals.

To effectively measure and manage vendor performance, organizations should focus on a set of key performance indicators (KPIs) that align with their strategic objectives.